PC Terminologies

 

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Glossary of  IT Terms

Term

Definition

Abend

An abnormal end to a computer job; termination of a task prior to its completion because of an error condition that cannot be resolved by recovery facilities while the task is executing

Access control

The process that limits and controls access to resources of a computer system; a logical or physical control designed to protect against unauthorized entry or use. Access control can be defined by the system (mandatory access control, or MAC) or defined by the user who owns the object (discretionary access control, or DAC).

Access control table

An internal computerized table of access rules regarding the levels of computer access permitted to logon IDs and computer terminals

Access method

The technique used for selecting records in a file, one at a time, for processing, retrieval or storage. The access method is related to, but distinct from, the file organization that determines how the records are stored.

Access path

The logical route an end user takes to access computerized information. Typically, it includes a route through the operating system, telecommunications software, selected application software and the access control system.

Access rights

Also called permissions or privileges, these are the rights granted to users by the administrator or supervisor. Access rights determine the actions users can perform (e.g., read, write, execute, create and delete) on files in shared volumes or file shares on the server.

Accountability

The ability to map a given activity or event back to the responsible party

ACK (acknowledgement)

A flag set in a packet to indicate to the sender that the previous packet sent was accepted correctly by the receiver without errors, or that the receiver is now ready to accept a transmission

Active recovery site (mirrored)

Recovery strategy that involves two active sites, each capable of taking over the other’s workload in the event of a disaster. Each site will have enough idle processing power to restore data from the other site and to accommodate the excess workload in the event of a disaster.

Active response

A response, in which the system (automatically or in concert with the user) blocks or otherwise affects the progress of a detected attack. The response takes one of three forms--amending the environment, collecting more information or striking back against the user.

Address

The code used to designate the location of a specific piece of data within computer storage

Address space

The number of distinct locations that may be referred to with the machine address. For most binary machines, it is equal to 2n, where n is the number of bits in the machine address.

Addressing

The method used to identify the location of a participant in a network. Ideally, addressing specifies where the participant is located rather than who they are (name) or how to get there (routing).

adjusting period

The calendar can contain “real” accounting periods and/or adjusting accounting periods. The “real” accounting periods must not overlap, and cannot have any gaps between “real” accounting periods. Adjusting accounting periods can overlap with other accounting periods. For example, a period called DEC-93 can be defined that includes 01-DEC-1993 through 31-DEC-1993. An adjusting period called DEC31-93 can also be defined that includes only one day: 31-DEC-1993 through 31-DEC-1993.

Administrative controls

The actions/controls dealing with operational effectiveness, efficiency and adherence to regulations and management policies

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allocation entry

A recurring journal entry used to allocate revenues or costs. For example, an allocation entry could be defined to allocate costs to each department based on headcount.

Alpha

The use of alphabetic characters or an alphabetic character string

Analog

A transmission signal that varies continuously in amplitude and time and is generated in wave formation. Analog signals are used in telecommunications.

Anomaly

Unusual or statistically rare

Anomaly detection

Detection on the basis of whether the system activity matched that defined as abnormal

Anonymity

The quality or state of not being named or identified

Anonymous File Transfer Protocol (FTP)

A method for downloading public files using the File Transfer Protocol (FTP). Anonymous FTP is called anonymous because users do not need to identify themselves before accessing files from a particular server. In general, users enter the word anonymous when the host prompts for a username; anything can be entered for the password, such as the user's e-mail address or simply the word guest. In many cases, an anonymous FTP site will not even prompt users for a name and password.

Antivirus software

Applications that detect, prevent and possibly remove all known viruses from files located in a microcomputer hard drive

Appearance

The act of giving the idea or impression of being or doing something

Appearance of independence

Behavior adequate to meet the situations occurring during audit work (interviews, meetings, reporting, etc.). The IS auditor should be aware that appearance of independence depends upon the perceptions of others and can be influenced by improper actions or associations.

Applet

A program written in a portable, platform independent computer language, such as Java. It is usually embedded in an HTML page and then executed by a browser. Applets can only perform a restricted set of operations, thus preventing, or at least minimizing, the possible security compromise of the host computers.

application

A computer program or set of programs that perform the processing of records for a specific function

Application acquisition review

An evaluation of an application system being acquired or evaluated, which considers such matters as: appropriate controls are designed into the system; the application will process information in a complete, accurate and reliable manner; the application will function as intended; the application will function in compliance with any applicable statutory provisions; the system is acquired in compliance with the established system acquisition process.

Application controls

Refer to the transactions and data relating to each computer-based application system and are therefore specific to each such application. The objectives of application controls, which may be manual, or programmed, are to ensure the completeness and accuracy of the records and the validity of the entries made therein resulting from both manual and programmed processing. Examples of application controls include data input validation, agreement of batch totals and encryption of data transmitted.

Application development review

An evaluation of an application system under development which considers matters such as: appropriate controls are designed into the system; the application will process information in a complete, accurate and reliable manner; the application will function as intended; the application will function in compliance with any applicable statutory provisions; the system is developed in compliance with the established systems development life cycle process

Application implementation review

An evaluation of any part of an implementation project (e.g., project management, test plans, user acceptance testing procedures)

Application layer

A layer within the International Organization for Standardization (ISO)/Open Systems Interconnection (OSI) model. It is used in information transfers between users through application programs and other devices. In this layer various protocols are needed. Some of them are specific to certain applications and others are more general for network services.

Application maintenance review

An evaluation of any part of a project to perform maintenance on an application system (e.g., project management, test plans, user acceptance testing procedures)

Application program

A program that processes actions upon business data, such as data entry, update or query. It contrasts with systems program, such as an operating system or network control program, and with utility programs, such as copy or sort.

Application programming

The act or function of developing and maintaining applications programs in production

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Application programming interface (API)

A set of routines, protocols and tools referred to as "building blocks" used in business application software development. A good API makes it easier to develop a program by providing all the building blocks related to functional characteristics of an operating system, which applications need to specify when, for example, interfacing with an operating system (e.g., provided by MS-Windows, different versions of UNIX). A programmer would utilize these APIs in developing applications that can operate effectively and efficiently on the platform chosen.

Application proxy

A proxy service that connects programs running on internal networks to services on exterior networks by creating two connections, one from the requesting client and another to the destination service

application security

Refers to the security aspects supported by the ERP, primarily with regard to the roles or responsibilities and audit trails within the applications

Application software tracing and mapping

Specialized tools that can be used to analyze the flow of data, through the processing logic of the application software, and document the logic, paths, control conditions and processing sequences. Both the command language or job control statements and programming language can be analyzed. This technique includes program/system: mapping, tracing, snapshots, parallel simulations and code comparisons.

Application system

An integrated set of computer programs designed to serve a particular function that has specific input, processing and output activities (e.g., general ledger, manufacturing resource planning, human resource management)

Arithmetic-logic unit (ALU)

The area of the central processing unit that performs mathematical and analytical operations

Artificial intelligence

Advanced computer systems that can simulate human capabilities, such as analysis, based on a predetermined set of rules

ASCII

(American Standard Code for Information Interchange)
An eight-digit/seven-bit code representing 128 characters; used in most small computers

ASP/MSP (application or managed service provider)

A third party that delivers and manages applications and computer services, including security services to multiple users via the Internet or a private network

Assembler

A program that takes as input a program written in assembly language and translates it into machine code or relocatable code

Assembly language

A low-level computer programming language which uses symbolic code and produces machine instructions

Asymmetric key (public key)

A cipher technique whereby different cryptographic keys are used to encrypt and decrypt a message (see public key cryptosystems)

Asynchronous Transfer Mode (ATM)

ATM is a high-bandwidth low-delay switching and multiplexing technology. It is a data link layer protocol. This means that it is a protocol-independent transport mechanism. ATM allows integration of real-time voice and video as well as data. ATM allows very high speed data transfer rates at up to 155 Mbit/s.

Asynchronous transmission

Character-at-a-time transmission

Attest reporting engagement

An engagement where an IS auditor is engaged to either examine management’s assertion regarding particular a subject matter or the subject matter directly. The IS auditor’s report consists of an opinion on one of the following:
* The subject matter. These reports relate directly to the subject matter itself rather than an assertion. In certain situations management will not be able to make an assertion over the subject of the engagement. An example of this situation is when IT services are out-sourced to third party. Management will not ordinarily be able to make an assertion over the controls that the third-party is responsible for. Hence, an IS auditor would have to report directly on the subject matter rather than an assertion

* Management’s assertion about the effectiveness of the control procedures

* Examination reporting engagement where the IS auditor is engaged to issue an opinion on particular subject matter. These engagements can include reports on controls implemented by management and on their operating effectiveness

Attitude

Way of thinking, behaving, feeling, etc.

Attribute sampling

An audit technique used to select items from a population for audit testing purposes based on selecting all those items that have certain attributes or characteristics (such as all items over a certain size)

Audit

The process of generating, recording and reviewing a chronological record of system events to ascertain their accuracy

Audit accountability

Performance measurement of service delivery including cost, timeliness and quality against agreed service levels

Audit authority

A statement of the position within the organization, including lines of reporting and the rights of access

Audit charter

A document which defines the IS audit function's responsibility, authority and accountability

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Audit evidence

The information systems auditor (IS auditor) gathers information in the course of performing an IS audit. The information used by the IS auditor to meet audit objectives is referred to as audit evidence (evidence). Also used to describe the level of risk that an auditor is prepared to accept during an audit engagement.

Audit expert systems

Expert or decision support systems that can be used to assist IS auditors in the decision-making process by automating the knowledge of experts in the field. This technique includes automated risk analysis, systems software and control objectives software packages.

Audit objective

The specific goal(s) of an audit. These often center on substantiating the existence of internal controls to minimize business risk.

Audit plan

A high level description of the audit work to be performed in a certain period of time (ordinarily a year). It includes the areas to be audited, the type of work planned, the high level objectives and scope of the work, and topics such as budget, resource allocation, schedule dates, type of report and its intended audience and other general aspects of the work.

Audit program

A series of steps to complete an audit objective

Audit responsibility

The roles, scope and objectives documented in the service level agreement between management and audit

Audit risk

The risk of giving an incorrect audit opinion

Audit sampling

The application of audit procedures to less than 100 percent of the items within a population to obtain audit evidence about a particular characteristic of the population

Audit trail

A visible trail of evidence enabling one to trace information contained in statements or reports back to the original input source

auditability

The level to which transactions can be traced and audited through a system

Authentication

The act of verifying the identity of a system entity (e.g., a user, a system, a network node) and the entity’s eligibility to access computerized information. Designed to protect against fraudulent logon activity. Authentication can also refer to the verification of the correctness of a piece of data.

authorization

The process of determining what types of activities are permitted. Ordinarily, authorisation is in the context of authentication: once you have authenticated a user, he/she may be authorised to perform different types of access or activity

Automated teller machine (ATM)

A 24-hour, stand-alone mini-bank, located outside branch bank offices or in public places like shopping malls. Through ATMs, clients can make deposits, withdrawals, account inquiries and transfers. Typically, the ATM network is comprised of two spheres: a proprietary sphere, in which the bank manages the transactions of its clients, and the public or shared domain, in which a client of one financial institution can use another’s ATMs.

Availability

Availability relates to information being available when required by the business process now and in the future. It also concerns the safeguarding of necessary resources and associated capabilities.

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Glossary of  IT Terms

Term

Definition

Backup

Files, equipment, data and procedures available for use in the event of a failure or loss, if the originals are destroyed or out of service

Bandwidth

The range between the highest and lowest transmittable frequencies. It equates to the transmission capacity of an electronic line and is expressed in bytes per second or Hertz (cycles per second).

Bar case

A standardized body of data created for testing purposes. Users normally establish the data. Base case validates production application systems and tests the ongoing accurate operation of the system.

Bar code

A printed machine-readable code that consists of parallel bars of varied width and spacing

Base case

A standardized body of data created for testing purposes. Users normally establish the data. Base cases validate production application systems and test the ongoing accurate operation of the system.

Baseband

A form of modulation in which data signals are pulsed directly on the transmission medium without frequency division and usually utilize a transceiver. In baseband the entire bandwidth of the transmission medium (e.g., coaxial cable) is utilized for a single channel.

Batch control

Correctness checks built into data processing systems and applied to batches of input data, particularly in the data preparation stage. There are two main forms of batch controls: 1) sequence control, which involves numbering the records in a batch consecutively so that the presence of each record can be confirmed, and 2) control total, which is a total of the values in selected fields within the transactions.

Batch processing

The processing of a group of transactions at the same time. Transactions are collected and processed against the master files at a specified time.

Baud rate

The rate of transmission for telecommunication data. It is expressed in bits per second (bps).

Benchmark

A test that has been designed to evaluate the performance of a system. In a benchmark test, a system is subjected to a known workload and the performance of the system against this workload is measured. Typically, the purpose is to compare the measured performance with that of other systems that have been subject to the same benchmark test.

Binary code

A code whose representation is limited to 0 and 1

Biometric locks

Door and entry locks that are activated by such biometric features as voice, eye retina, fingerprint or signature

Biometrics

A security technique that verifies an individual’s identity by analyzing a unique physical attribute, such as a handprint

Black box testing

A testing approach which focuses on the functionality of the application or product and does not require knowledge of the code intervals.

Blackbox testing

A testing approach which focuses on the functionality of the application or product and does not require knowledge of the code intervals

Border router

See external router.

Bridge

A device that connects two similar networks together

Broadband

In broadband, multiple channels are formed by dividing the transmission medium into discrete frequency segments. It generally requires the use of a modem.

Brouters

Devices that perform the functions of both bridges and routers, are called brouters. Naturally, they operate at both the data link and the network layers. A brouter connects same data link type LAN segments as well as different data link ones, which is a significant advantage. Like a bridge it forwards packets based on the data link layer address to a different network of the same type. Also, whenever required, it processes and forwards messages to a different data link type network based on the network protocol address. When connecting same data link type networks, they are as fast as bridges besides being able to connect different data link type networks.

browser

A computer program that enables the user to retrieve information that has been made publicly available on the Internet; also, that permits multimedia (graphics) applications on the World Wide Web

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Brute force

The name given to a class of algorithms that repeatedly try all possible combinations until a solution is found

BSP (business service provider)

An ASP that also provides outsourcing of business processes such as payment processing, sales order processing and application development

budget

Estimated cost and revenue amounts for a given range of periods and set of books. There can be multiple budget versions for the same set of books.

budget formula

A mathematical expression used to calculate budget amounts based on actual results, other budget amounts and statistics. With budget formulas, budgets using complex equations, calculations and allocations can be automatically created.

budget hierarchy

A group of budgets linked together at different levels such that the budgeting authority of a lower-level budget is controlled by an upper-level budget.

budget organization

An entity (department, cost center, division or other group) responsible for entering and maintaining budget data.

Buffer

Memory reserved to temporarily hold data. Buffers are used to offset differences between the operating speeds of different devices, such as a printer and a computer. In a program, buffers are reserved areas of RAM that hold data while they are being processed.

Bulk data transfer

A data recovery strategy that includes a recovery from complete backups that are physically shipped off site once a week. Specifically, logs are batched electronically several times daily, and then loaded into a tape library located at the same facility as the planned recovery.

Bus

Common path or channel between hardware devices. It can be between components internal to a computer or between external computers in a communications network.

Bus topology

A type of local area network (LAN) architecture in which each station is directly attached to a common communication channel. Signals transmitted over the channel take the form of messages. As each message passes along the channel, each station receives it. Each station then determines, based on an address contained in the message, whether to accept and process the message or simply to ignore it.

Business impact analysis (BIA)

An exercise that determines the impact of losing the support of any resource to an organization and establishes the escalation of that loss over time, identifies the minimum resources needed to recover and prioritizes the recovery of processes and supporting systems

business process integrity

Controls over the business processes that are supported by the ERP

Business process reengineering (BPR)

Modern expression for organizational development stemming from IS/IT impacts. The ultimate goal of BPR is to yield a better performing structure, more responsive to the customer base and market conditions, while yielding material cost savings. To reengineer means to redesign a structure and procedures with intelligence and skills, while being well informed about all of the attendant factors of a given situation, so as to obtain the maximum benefits from mechanization as basic rationale.

Business risk

Risks that could impact the organization’s ability to perform business or provide a service. They can be financial, regulatory or control oriented.

Business-to-consumer e-commerce (B2C)

Refers to the processes by which organisations conduct business electronically with their customers and or public at large using the Internet as the enabling technology.

Bypass label processing (BLP)

A technique of reading a computer file while bypassing the internal file/data set label. This process could result in bypassing of the security access control system.

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Glossary of  IT Terms

Term

Definition

CAATs

See computer-assisted audit techniques

Cadbury

The Committee on the Financial Aspects of Corporate Governance, set up in May 1991 by the UK Financial Reporting Council, the London Stock Exchange and the UK accountancy profession, was chaired by Sir Adrian Cadbury and produced a report on the subject commonly known, in the UK, as the Cadbury Report.

Capacity stress testing

Testing an application with large quantities of data to evaluate its performance during peak periods. It also is called volume testing.

Card swipes

A physical control technique that uses a secured card or ID to gain access to a highly sensitive location. Card swipes, if built correctly, act as a preventative control over physical access to those sensitive locations. After a card has been swiped, the application attached to the physical card swipe device logs all card users that try to access the secured location. The card swipe device prevents unauthorized access and logs all attempts to enter the secured location.

Cathode ray tube (CRT)

A vacuum tube that displays data by means of an electron beam striking the screen, which is coated with suitable phosphor material or a device similar to a television screen upon which data can be displayed

Central office (CO)

A telecommunications carrier’s facilities in a local area in which service is provided where local service is switched to long distance

Central processing unit (CPU)

Computer hardware that houses the electronic circuits that control/direct all operations of the computer system

Centralized data processing

Identified by one central processor and databases that form a distributed processing configuration

Certificate authority (CA)

A trusted third party that serves authentication infrastructures or organizations and registers entities and issues them certificates

Certificate Revocation List

A list of retracted certificates

Challenge/response token

A method of user authentication. Challenge response authentication is carried out through use of the Challenge Handshake Authentication Protocol (CHAP). When a user tries to log into the server, the server sends the user a "challenge," which is a random value. The user enters a password, which is used as an encryption key to encrypt the "challenge" and return it to the server. The server is aware of the password. It, therefore, encrypts the "challenge" value and compares it with the value received from the user. If the values match, the user is authenticated.

The challenge/response activity continues throughout the session and this protects the session from password sniffing attacks. In addition, CHAP is not vulnerable to "man in the middle" attacks as the challenge value is a random value that changes on each access attempt.

Check digit

A numeric value, which has been calculated mathematically, is added to data to ensure that original data have not been altered or that an incorrect, but valid match has occurred. This control is effective in detecting transposition and transcription errors.

Check digit verification (self-checking digit)

A programmed edit or routine that detects transposition and transcription errors by calculating and checking the check digit

Checkpoint restart procedures

A point in a routine at which sufficient information can be stored to permit restarting the computation from that point

Ciphertext

Information generated by an encryption algorithm to protect the plaintext. The ciphertext is unintelligible to the unauthorized reader.

Circuit-switched network

A data transmission service requiring the establishment of a circuit-switched connection before data can be transferred from source data terminal equipment (DTE) to a sink DTE. A circuit-switched data transmission service uses a connection network.

Circular routing

In open systems architecture, circular routing is the logical path of a message in a communications network based on a series of gates at the physical network layer in the open systems interconnection (OSI) model.

Cleartext

Data that is not encrypted. Also known as plaintext.

Client-server

A group of computers connected by a communications network, where the client is the requesting machine and the server is the supplying machine. Software is specialized at both ends. Processing may take place on either the client or the server but it is transparent to the user.

Cluster controller

A communications terminal control hardware unit that controls a number of computer terminals. All messages are buffered by the controller and then transmitted to the receiver.

Coaxial cable

It is composed of an insulated wire that runs through the middle of each cable, a second wire that surrounds the insulation of the inner wire like a sheath, and the outer insulation which wraps the second wire. Coaxial cable has a greater transmission capacity than standard twisted-pair cables but has a limited range of effective distance.

COBIT®

Control Objectives for Information and related Technology, the international set of IT control objectives published by ISACF,® 2000, 1998, 1996

COCO

Criteria Of Control, published by the Canadian Institute of Chartered Accountants in 1995

Cohesion

The extent to which a system unit--subroutine, program, module, component, subsystem--performs a single dedicated function. Generally, the more cohesive are units, the easier it is to maintain and enhance a system, since it is easier to determine where and how to apply a change.

Cold site

An IS backup facility that has the necessary electrical and physical components of a computer facility, but does not have the computer equipment in place. The site is ready to receive the necessary replacement computer equipment in the event the users have to move from their main computing location to the alternative computer facility.

Combined Code on Corporate Governance

The consolidation in 1998 of the "Cadbury," "Greenbury" and "Hampel" Reports. Named after the Committee Chairs, these reports were sponsored by the UK Financial Reporting Council, the London Stock Exchange, the Confederation of British Industry, the Institute of Directors, the Consultative Committee of Accountancy Bodies, the National Association of Pension Funds and the Association of British Insurers to address the Financial Aspects of Corporate Governance, Directors' Remuneration and the implementation of the Cadbury and Greenbury recommendations.

Communications controller

Small computers used to connect and coordinate communication links between distributed or remote devices and the main computer, thus freeing the main computer from this overhead function

Comparison program

A program for the examination of data, using logical or conditional tests to determine or to identify similarities or differences

Compensating control

An internal control that reduces the risk of an existing or potential control weakness resulting in errors and omissions

Compiler

A program that translates programming language (source code) into machine executable instructions (object code)

Completeness check

A procedure designed to ensure that no fields are missing from a record

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Compliance testing

Tests of control designed to obtain audit evidence on both the effectiveness of the controls and their operation during the audit period

Components (as in component-based development)

Cooperating packages of executable software that make their services available through defined interfaces. Components used in developing systems may be commercial off-the-shelf software (COTS) or may be purposely built. However, the goal of component-based development is to ultimately use as much predeveloped, pretested components as possible.

Comprehensive audit

An audit designed to determine the accuracy of financial records, as well as evaluate the internal controls of a function or department

Computationally greedy

Requiring a great deal of computing power; processor intensive

Computer sequence checking

Verifies that the control number follows sequentially and any control numbers out of sequence are rejected or noted on an exception report for further research

computer server

1) A computer dedicated to servicing requests for resources from other computers on a network. Servers typically run network operating systems. 2) A computer that provides services to another computer (the client).

Computer-aided software engineering (CASE)

The use of software packages that aid in the development of all phases of an information system. System analysis, design programming and documentation are provided. Changes introduced in one CASE chart will update all other related charts automatically. CASE can be installed on a microcomputer for easy access.

Computer-assisted audit technique (CAATs)

Any automated audit technique, such as generalized audit software, test data generators, computerized audit programs and specialized audit utilities

Concurrent access

A fail-over process, in which all nodes run the same resource group (there can be no IP or MAC addresses in a concurrent resource group) and access the external storage concurrently

Confidentiality

Confidentiality concerns the protection of sensitive information from unauthorized disclosure

Console log

An automated detail report of computer system activity

consumer

One who obtains products or services from a bank to be used primarily for personal, family or household purposes.

Content filtering

Controlling access to a network by analyzing the contents of the incoming and outgoing packets and either letting them pass or denying them based on a list of rules. Differs from packet filtering in that it is the data in the packet that are analyzed instead of the attributes of the packet itself (e.g., source/target IP address, TCP flags).

Continuity

The acts preventing, mitigating and recovering from disruption. The terms business resumption planning, disaster recovery planning and contingency planning also may be used in this context; they all concentrate on the recovery aspects of continuity.

Continuous auditing approach

This approach allows IS auditors to monitor system reliability on a continuous basis and to gather selective audit evidence through the computer.

Control group

Members of the operations area that are responsible for the collection, logging and submission of input for the various user groups

Control objective

The objectives of management that are used as the framework for developing and implementing controls (control procedures).

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Control Objectives for Enterprise Governance

A discussion document which sets out an "Enterprise Governance Model" focusing strongly on both the enterprise business goals and the information technology enablers which facilitate good enterprise governance, published by the Information Systems Audit and Control Foundation in 1999

Control perimeter

The boundary defining the scope of control authority for an entity. For example, if a system is within the control perimeter, the right and ability exists to control it in response to an attack.

Control risk

The risk that an error which could occur in an audit area, and which could be material, individually or in combination with other errors, will not be prevented or detected and corrected on a timely basis by the internal control system

control risk self-assessment

An empowering method/process by which management and staff of all levels collectively identify and evaluate IS related risks and controls under the guidance of a facilitator who could be an IS auditor. The IS auditor can utilise CRSA for gathering relevant information about risks and controls and to forge greater collaboration with management and staff. CRSA provides a framework and tools for management and employees to:
*Identify and prioritise their business objectives.
*Assess and manage high risk areas of business processes.
*Self-evaluate the adequacy of controls.
*Develop risk treatment recommendations

Control section

The area of the central processing unit (CPU) that executes software, allocates internal memory and transfers operations between the arithmetic-logic, internal storage and output sections of the computer

Control weakness

A deficiency in the design or operation of a control procedure. Control weaknesses can potentially result in risks relevant to the area of activity not being reduced to an acceptable level (relevant risks are those that threaten achievement of the objectives relevant to the area of activity being examined). Control weaknesses can be material when the design or operation of one or more control procedures does not reduce to a relatively low level the risk that misstatements caused by illegal acts or irregularities may occur and not be detected by the related control procedures.

Controls

(Control procedures) Those policies and procedures implemented to achieve a related control objective

corporate exchange rate

An exchange rate, which can be used optionally to perform foreign currency conversion. The corporate exchange rate is generally a standard market rate determined by senior financial management for use throughout the organization.

Corporate governance

"...the structure through which the objectives of an organization are set, and the means of attaining those objectives, and determines monitoring performance guidelines. Good corporate governance should provide proper incentives for board and management to pursue objectives that are in the interests of the company and stakeholders and should facilitate effective monitoring, thereby encouraging firms to use resources more efficiently." (Source: Principles of Corporate Governance, 1999 issued by the Organization for Economic Cooperation and Development (OECD))

Corrective controls

These controls are designed to correct errors, omissions and unauthorized uses and intrusions, once they are detected.

COSO

A report on "Internal Control--An Integrated Framework" sponsored by the Committee of Sponsoring Organizations of the Treadway Commission in 1992. It provides guidance and a comprehensive framework of internal control for all organizations.

Coupling

Measure of interconnectivity among software program modules’ structure. Coupling depends on the interface complexity between modules. This can be defined as the point at which entry or reference is made to a module, and what data passes across the interface. In application software design, it is preferable to strive for the lowest possible coupling between modules. Simple connectivity among modules results in software that is easier to understand, maintain and less prone to a ripple or domino effect caused when errors occur at one location and propagate through the system.

Coverage

The proportion of known attacks detected by an intrusion detection system

Credentialed analysis

In vulnerability analysis, passive monitoring approaches in which passwords or other access credentials are required. This sort of check usually involves accessing a system data object.

credit risk

The risk to earnings or capital arising from an obligor’s failure to meet the terms of any contract with the bank or otherwise to perform as agreed. Internet banking provides the opportunity for banks to expand their geographic range. Customers can reach a given bank from literally anywhere in the world. In dealing with customers over the Internet, absent any personal contact, it is challenging for banks to verify the good faith of their customers, which is an important element in making sound credit decisions.

Criteria

The standards and benchmarks used to measure and present the subject matter and against which the IS auditor evaluates the subject matter. Criteria should be:
Objective—free from bias
Measurable—provide for consistent measurement
Complete—include all relevant factors to reach a conclusion
Relevant—relate to the subject matter

Cross-certification

A certificate issued by one certification authority to a second certification authority so that users of the first certification authority are able to obtain the public key of the second certification authority and verify the certificates it has created. Often cross certification refers specifically to certificates issued to each other by two CAs at the same level in a hierarchy.

Cryptography

The art of designing, analyzing and attacking cryptographic schemes

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Glossary of  IT Terms

Term

Definition

Data analysis

Typically in large organisations where the quantum of data processed by the ERPs are extremely voluminous, analysis of patterns and trends prove to be extremely useful in ascertaining the efficiency and effectiveness of operations. Most ERPs provide opportunities for extraction and analysis of data, some with built-in tools through the use of third-party developed tools that interface with the ERP systems

Data communications

The transfer of data between separate computer processing sites/devices using telephone lines, microwave and/or satellite links

Data custodian

Individuals and departments responsible for the storage and safeguarding of computerized information. This typically is within the IS organization.

Data dictionary

A data dictionary is a database that contains the name, type, range of values, source and authorization for access for each data element in a database. It also indicates which application programs use that data so that when a data structure is contemplated, a list of the affected programs can be generated. The data dictionary may be a stand-alone information system used for management or documentation purposes, or it may control the operation of a database.

Data diddling

Changing data with malicious intent before or during input into the system

Data Encryption Standard (DES)

A private key cryptosystem published by the National Bureau of Standards (NBS), the predecessor of the US National Institute of Standards and Technology (NIST). DES has been used commonly for data encryption in the forms of software and hardware implementation (also see private key cryptosystems).

data flow

The flow of data from the input (in Internet banking, ordinarily user input at his/her desktop) to output (in Internet banking, ordinarily data in a bank’s central database). Data flow includes travelling through the communication lines, routers, switches and firewalls as well as processing through various applications on servers which process the data from user fingers to storage in bank central database.

data integrity

The property that data meet with a priority expectation of quality and that the data can be relied upon

Data leakage

Siphoning out or leaking information by dumping computer files or stealing computer reports and tapes

Data owner

Individuals, normally managers or directors, who have responsibility for the integrity, accurate reporting and use of computerized data

Data security

Those controls that seek to maintain confidentiality, integrity and availability of information

Data structure

The relationships among files in a database and among data items within each file

Database

A stored collection of related data needed by organizations and individuals to meet their information processing and retrieval requirements

Database administrator (DBA)

An individual or department responsible for the security and information classification of the shared data stored on a database system. This responsibility includes the design, definition and maintenance of the database.

Database management system (DBMS)

A complex set of software programs that control the organization, storage and retrieval of data in a database. It also controls the security and integrity of the database.

Database replication

The process of creating and managing duplicate versions of a database. Replication not only copies a database but also synchronizes a set of replicas so that changes made to one replica are reflected in all the others. The beauty of replication is that it enables many users to work with their own local copy of a database but have the database updated as if they were working on a single centralized database. For database applications where geographically users are distributed widely, replication is often the most efficient method of database access.

Database specifications

These are the requirements for establishing a database application. They include field definitions, field requirements and reporting requirements for the individual information in the database.

Datagram

A packet (encapsulated with a frame containing information), which is transmitted in a packet-switching network from source to destination

Data-oriented systems development

The purpose is to provide usable data rather than a function. The focus of the development is to provide ad hoc reporting for users by developing a suitable accessible database of information.

DDoS (distributed denial-of-service) attack

A denial-of-service (DoS) assault from multiple sources; see DoS

Decentralization

The process of distributing computer processing to different locations within an organization

Decision support systems (DSS)

An interactive system that provides the user with easy access to decision models and data, to support semistructured decision-making tasks

Decoy server

See honey pot.

Decryption

A technique used to recover the original plaintext from the ciphertext such that it is intelligible to the reader. The decryption is a reverse process of the encryption.

Decryption key

A piece of information, in a digitized form, used to recover the plaintext from the corresponding ciphertext by decryption

Default deny policy

A policy whereby access is denied unless it is specifically allowed. The inverse of default allow.

Default password

The password used to gain access when a system is first installed on a computer or network device. There is a large list published on the Internet and maintained at several locations. Failure to change these after the installation leaves the system vulnerable.

Degauss

To apply a variable, alternating current (AC) field for the purpose of demagnetizing magnetic recording media. The process involves increasing the AC field gradually from zero to some maximum value and back to zero, which leaves a very low residue of magnetic induction on the media. Degauss loosely means to erase.

Demodulation

The process of converting an analog telecommunications signal into a digital computer signal

Detailed IS ontrols

Controls over the acquisition, implementation, delivery and support of IS systems and services. They are made up of application controls plus those general controls not included in pervasive controls.

Detection risk

The risk that the IS auditor's substantive procedures will not detect an error which could be material, individually or in combination with other errors

Detective controls

These controls exist to detect and report when errors, omissions and unauthorized uses or entries occur.

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Dial-back

Used as a control over dial-up telecommunications lines. The telecommunications link established through dial-up into the computer from a remote location is interrupted so the computer can dial back to the caller. The link is permitted only if the caller is from a valid phone number or telecommunications channel.

Dial-in access controls

Controls that prevent unauthorized access from remote users that attempt to access a secured environment. These controls range from dial-back controls to remote user authentication.

Digital certificate

A certificate identifying a public key to its subscriber, corresponding to a private key held by that subscriber. It is a unique code that typically is used to allow the authenticity and integrity of communicated data to be verified.

Digital certification

A process to authenticate (or certify) a party’s digital signature, carried out by trusted third parties.

Digital signature

A piece of information, a digitized form of signature, that provides sender authenticity, message integrity and nonrepudiation. A digital signature is generated using the sender’s private key or applying a one-way hash function.

Direct reporting engagement

An engagement where management does not make a written assertion about the effectiveness of their control procedures, and the IS auditor provides an opinion about subject matter directly, such as the effectiveness of the control procedures

Discovery sampling

A form of attribute sampling that is used to determine a specified probability of finding at least one example of an occurrence (attribute) in a population

Diskless workstations

A workstation or PC on a network that does not have its own disk. Instead, it stores files on a network file server.

Distributed data processing network

A system of computers connected together by a communications network. Each computer processes its data and the network supports the system as a whole. Such a network enhances communication among the linked computers and allows access to shared files.

DMZ (demilitarized zone)

Commonly it is the network segment between the Internet and a private network. It allows access to services from the Internet and the internal private network, while denying access from the Internet directly to the private network.

DNS (domain name system)

A hierarchical database that is distributed across the Internet that allows names to be resolved into IP addresses (and vice versa) to locate services such as web and e-mail servers

DoS (denial-of-service) attack

An assault on a service from a single source that floods it with so many requests that it becomes overwhelmed and is either stopped completely or operates at a significantly reduced rate

Downloading

The act of transferring computerized information from one computer to another computer

Downtime report

A report that identifies the elapsed time when a computer is not operating correctly because of machine failure

Dry-pipe fire extinguisher system

Refers to a sprinkler system that does not have water in the pipes during idle usage, unlike a fully charged fire extinguisher system that has water in the pipes at all times. The dry-pipe system is activated at the time of the fire alarm, and water is emitted to the pipes from a water reservoir for discharge to the location of the fire.

Due care

Diligence which a person would exercise under a given set of circumstances

Due professional care

Diligence which a person, who possesses a special skill, would exercise under a given set of circumstances

Dumb terminal

A display terminal without processing capability. Dumb terminals are dependent upon the main computer for processing. All entered data are accepted without further editing or validation.

Duplex routing

The method or communication mode of routing data over the communication network (also see half duplex and full duplex)

Dynamic analysis

Analysis that is performed in real time or in continuous form

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Glossary of IT Terms

Term

Definition

Echo checks

Detects line errors by retransmitting data back to the sending device for comparison with the original transmission

e-commerce

Defined by ISACA as the processes by which organisations conduct business electronically with their customers, suppliers and other external business partners, using the Internet as an enabling technology. It therefore encompasses both business-to-business (B2B) and business-to-consumer (B2C) e-Commerce models, but does not include existing non-Internet e-Commerce methods based on private networks such as EDI and SWIFT.

Edit controls

Detects errors in the input portion of information that is sent to the computer for processing. The controls may be manual or automated and allow the user to edit data errors before processing.

Editing

Editing ensures that data conform to predetermined criteria and enable early identification of potential errors.

Electronic cash

An electronic form functionally equivalent to cash in order to make and receive payments in cyberbanking

Electronic data interchange (EDI)

The electronic transmission of transactions (information) between two organizations. EDI promotes a more efficient paperless environment. EDI transmissions can replace the use of standard documents, including invoices or purchase orders.

Electronic funds transfer (EFT)

The exchange of money via telecommunications. EFT refers to any financial transaction that originates at a terminal and transfers a sum of money from one account to another.

Electronic signature

Any technique designed to provide the electronic equivalent of a handwritten signature to demonstrate the origin and integrity of specific data. Digital signatures are an example of electronic signatures.

Electronic vaulting

A data recovery strategy that allows organizations to recover data within hours after a disaster. It includes recovery of data from an offsite storage media that mirrors data via a communication link. Typically used for batch/journal updates to critical files to supplement full backups taken periodically.

E-mail/interpersonal messaging

An individual using a terminal, PC or an application can access a network to send an unstructured message to another individual or group of people.

Embedded audit module

Integral part of an application system that is designed to identify and report specific transactions or other information based on pre-determined criteria. Identification of reportable items occurs as part of real-time processing. Reporting may be real-time online, or may use store and forward methods. Also known as integrated test facility or continuous auditing module.

Encapsulation (objects)

Encapsulation is the technique used by layered protocols in which a lower layer protocol accepts a message from a higher layer protocol and places it in the data portion of a frame in the lower layer.

Encryption

The process of taking an unencrypted message (plaintext), applying a mathematical function to it (encryption algorithm with a key) and producing an encrypted message (ciphertext)

Encryption key

A piece of information, in a digitized form, used by an encryption algorithm to convert the plaintext to the ciphertext

End-user computing

The ability of end users to design and implement their own information system utilizing computer software products

Engagement letter

Formal document which defines the IS auditor's responsibility, authority and accountability for a specific assignment

Enterprise governance

A broad and wide-ranging concept of corporate governance, covering associated organizations such as global strategic alliance partners. (Source: Control Objectives for Enterprise Governance Discussion Document, published by the Information Systems Audit and Control Foundation in 1999)

enterprise resource planning

First, it denotes the planning and management of resources in an enterprise. Second, it denotes a software system that can be used to manage whole business processes, integrating purchasing, inventory, personnel, customer service, shipping, financial management and other aspects of the business. An ERP system typically is based on a common database, various integrated business process application modules and business analysis tools

error

Error control deviations (compliance testing) or misstatements (substantive testing)

Error risk

The risk of errors occurring in the area being audited

Ethernet

A popular network protocol and cabling scheme that uses a bus topology and CSMA/CD (carrier sense multiple access/collision detection) to prevent network failures or collisions when two devices try to access the network at the same time

Evidence

The information an auditor gathers in the course of performing an IS audit. Evidence is relevant if it pertains to the audit objectives and has a logical relationship to the findings and conclusions it is used to support.

Exception reports

An exception report is generated by a program that identifies transactions or data that appear to be incorrect. These items may be outside a predetermined range or may not conform to specified criteria.

Executable code

The machine language code that is generally referred to as the object or load module

Expert systems

Expert systems are the most prevalent type of computer systems that arise from the research of artificial intelligence. An expert system has a built in hierarchy of rules, which are acquired from human experts in the appropriate field. Once input is provided, the system should be able to define the nature of the problem and provide recommendations to solve the problem.

Exposure

The potential loss to an area due to the occurrence of an adverse event

Extended Binary-coded Decimal Interchange Code

(EBCDIC)
An eight-bit code representing 256 characters; used in most large computer systems

Extensible Markup Language (XML)

Promulgated through the World Wide Web Consortium, XML is a web-based application development technique that allows designers to create their own customized tags, thus, enabling the definition, transmission, validation and interpretation of data between applications and organizations.

External router

The router at the extreme edge of the network under control, usually connected to an ISP or other service provider; also known as border router

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Glossary of  IT Terms

Term

Definition

Fail-over

The transfer of service from an incapacitated primary component to its backup component

Fail-safe

Describes the design properties of a computer system that allow it to resist active attempts to attack or bypass it

False negative

In intrusion detection, an error that occurs when an attack is misdiagnosed as a normal activity

False positive

In intrusion detection, an error that occurs when a normal activity is misdiagnosed as an attack

Fault tolerance

A system’s level of resilience to seamlessly react from hardware and/or software failure

Feasibility study

A phase of an SDLC methodology that researches the feasibility and adequacy of resources for the development or acquisition of a system solution to a user need

Fiber optic cable

Glass fibers that transmit binary signals over a telecommunications network. Fiber optic systems have low transmission losses as compared to twisted-pair cables. They do not radiate energy or conduct electricity. They are free from corruption and lightning-induced interference, and they reduce the risk of wiretaps.

Field

An individual data element in a computer record. Examples include employee name, customer address, account number, product unit price and product quantity in stock.

File

A named collection of related records

File layout

Specifies the length of the file’s record and the sequence and size of its fields. A file layout also will specify the type of data contained within each field. For example, alphanumeric, zoned decimal, packed and binary are types of data.

File server

A high-capacity disk storage device or a computer that stores data centrally for network users and manages access to that data. File servers can be dedicated so that no process other than network management can be executed while the network is available; file servers can be non-dedicated so that standard user applications can run while the network is available.

Filtering router

A router that is configured to control network access by comparing the attributes of the incoming or outgoing packets to a set of rules

FIN (final)

A flag set in a packet to indicate that this packet is the final data packet of the transmission

Financial audit

An audit designed to determine the accuracy of financial records and information

Finger

A protocol and program that allows the remote identification of users logged into a system

Firewall

A device that forms a barrier between a secure and an open environment. Usually, the open environment is considered hostile. The most notable hostile environment is the Internet. In other words, a firewall enforces a boundary between two or more networks.

Firmware

Memory chips with embedded program code that hold their content when power is turned off

fiscal year

Any yearly accounting period without regard to its relationship to a calendar year.

foreign exchange risk

Is present when a financial asset or liability is denominated in a foreign currency or is funded by borrowings in another currency

Format checking

The application of an edit, using a predefined field definition to a submitted information stream; a test to ensure that data conform to a predefined format

Fourth generation language (4GL)

English-like, user friendly, nonprocedural computer languages used to program and/or read and process computer files

Frame relay

A packet-switched wide-area-network technology that provides faster performance than older packet-switched WAN technologies such as X.25 networks, because it was designed for today’s reliable circuits and performs less rigorous error detection. Frame relay is best suited for data and image transfers. Because of its variable-length packet architecture, it is not the most efficient technology for real-time voice and video. In a frame-relay network, end nodes establish a connection via a permanent virtual circuit (PVC).

Fraud risk

The risk that activities will include deliberate circumvention of controls with the intent to conceal the perpetuation of irregularities. The unauthorized use of assets or services and abetting or helping to conceal.

FTP (file transfer protocol)

A protocol used to transfer files over a TCP/IP network (Internet, UNIX, etc.)

Full duplex

A communications channel over which data can be sent and received simultaneously

Function point analysis

A technique used to determine the size of a development task, based on the number of function points. Function points are factors such as inputs, outputs, inquiries and logical internal sites.

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Glossary of  IT Terms

Term

Definition

Gateway

A hardware/software package that is used to connect networks with different protocols. The gateway has its own processor and memory and can perform protocol and bandwidth conversions.

General computer controls

Controls, other than application controls, which relate to the environment within which computer-based application systems are developed, maintained and operated, and which are therefore applicable to all applications. The objectives of general controls are to ensure the proper development and implementation of applications, the integrity of program and data files and of computer operations. Like application controls, general controls may be either manual or programmed. Examples of general controls include the development and implementation of an IS strategy and an IS security policy, the organization of IS staff to separate conflicting duties and planning for disaster prevention and recovery.

Generalized audit software

A computer program or series of programs designed to perform certain automated functions. These functions include reading computer files, selecting data, manipulating data, sorting data, summarizing data, performing calculations, selecting samples and printing reports or letters in a format specified by the IS auditor. This technique includes software acquired or written for audit purposes and software embedded in production systems.

Geographic disk mirroring

A data recovery strategy that takes a set of physically disparate disks and synchronously mirrors them over high performance communication lines. Any write to a disk on one side will result in a write on the other. The local write will not return until the acknowledgement of the remote write is successful.

 

    

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Glossary of  IT Terms

Term

Definition

Hacker

An individual who attempts to gain unauthorized access to a computer system

Half duplex

A communications channel that can handle only one signal at a time. The two stations must alternate their transmissions.

Handprint scanner

A biometric device that is used to authenticate a user through palm scans

Harden

To configure a computer or other network device to resist attacks

Hardware

Relates to the technical and physical features of the computer

Hash function

An algorithm that maps or translates one set of bits into another (generally smaller) so that a message yields the same result every time the algorithm is executed using the same message as input. It is computationally infeasible for a message to be derived or reconstituted from the result produced by the algorithm. It is computationally infeasible to find two different messages that produce the same hash result using the same algorithm.

Hash total

The total of any numeric data field on a document or computer file. This total is checked against a control total of the same field to facilitate accuracy of processing.

Hexadecimal

A numbering system that uses a base of 16 and uses 16 digits: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E and F. Programmers use hexadecimal numbers as a convenient way of representing binary numbers.

Hierarchical database

A database structured in a tree/root or parent/child relationship. Each parent can have many children, but each child may have only one parent.

Honey pot

A specially configured server, designed to attract intruders so that their actions do not affect production systems; also known as a decoy server

Hot site

A fully operational offsite data processing facility equipped with both hardware and system software to be used in the event of a disaster

HTTP (hyper text transfer protocol)

A communication protocol used to connect to servers on the World Wide Web. Its primary function is to establish a connection with a web server and transmit HTML pages to the client browser.

HTTPS (hyper text transfer protocol secure)

A protocol for accessing a secure web server, whereby all data transferred is encrypted

Hub

A common connection point for devices in a network, hubs commonly are used to connect segments of a LAN. A hub contains multiple ports. When a packet arrives at one port, it is copied to the other ports so that all segments of the LAN can see all packets.

hyperlink

Is an electronic pathway that may be displayed in the form of highlighted text, graphics or a button that connects one web page with another web page address.

hypertext

A language, which enables electronic documents that present information that can be connected together by links instead of being presented sequentially, as is the case with normal text.

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Glossary of  IT Terms

Term

Definition

ICMP (internet control message protocol)

A set of protocols that allow systems to communicate information about the state of services on other systems. It is used, for example, in determining whether systems are up, maximum packet sizes on links, whether a destination host/network/port is available. Hackers typically (abuse) use ICMP to determine information about the remote site.

Idle standby

A fail-over process in which the primary node owns the resource group. The backup node runs idle, only supervising the primary node. In case of a primary node outage, the backup node takes over. The nodes are prioritized, which means the surviving node with the highest priority will acquire the resource group. A higher priority node joining the cluster will thus cause a short service interruption.

IDS (intrusion detection system)

An intrusion detection system (IDS) inspects network activity to identify suspicious patterns that may indicate a network or system attack from someone attempting to break into or compromise a system

IEEE

(Institute of Electrical and Electronics Engineers)--Pronounced I-triple-E, IEEE is an organization composed of engineers, scientists and students. The IEEE is best known for developing standards for the computer and electronics industry.

Image processing

The process of electronically inputting source documents by taking an image of the document, thereby eliminating the need for key entry

implementation life cycle review

Refers to the controls that support the process of transformation of the organisation’s legacy information systems into the ERP applications. This would largely cover all aspects of systems implementation and configuration, such as change management

Incremental testing

Deliberately testing only the value-added functionality of a software component

Independence

Self-governance and freedom from conflict of interest and undue influence. The IS auditor should be free to make his/her own decisions, not influenced by the organization being audited and its people (managers and employers).

Independent appearance

The outward impression of being self-governing and free from conflict of interest and undue influence

Independent attitude

Impartial point of view which allows the IS auditor to act objectively and with fairness

Indexed sequential access method (ISAM)

A disk access method that stores data sequentially, while also maintaining an index of key fields to all the records in the file for direct access capability

Indexed sequential file

A file format in which records are organized and can be accessed, according to a preestablished key that is part of the record

Information engineering

Data-oriented development techniques that work on the premise that data are at the center of information processing and that certain data relationships are significant to a business and must be represented in the data structure of its systems

Information processing facility (IPF)

The computer room and support areas

Inherent risk

The susceptibility of an audit area to error which could be material, individually or in combination with other errors, assuming that there are no related internal controls

Inheritance (objects)

Inheritance refers to database structures that have a strict hierarchy (no multiple inheritance). Inheritance can initiate other objects irrespective of the class hierarchy, thus there is no strict hierarchy of objects.

Initial program load (IPL)

The initialization procedure that causes an operating system to be loaded into storage at the beginning of a workday or after a system malfunction

Input controls

Techniques and procedures used to verify, validate and edit data, to ensure that only correct data are entered into the computer

Integrated services digital network (ISDN)

A public end-to-end digital telecommunications network with signaling, switching and transport capabilities supporting a wide range of service accessed by standardized interfaces with integrated customer control. The standard allows transmission of digital voice, video and data over 64 Kpbs lines.

Integrated test facilities (ITF)

Test data are processed in production systems. The data usually represent a set of fictitious entities such as departments, customers and products. Output reports are verified to confirm the correctness of the processing.

Integrity

The accuracy and completeness of information as well as to its validity in accordance with business values and expectations

Intelligent terminal

A terminal with built-in processing capability. It has no disk or tape storage but has memory. The terminal interacts with the user by editing and validating data as they are entered prior to final processing.

interest rate risk

Is the risk to earnings or capital arising from movements in interest rates. From an economic perspective, a bank focuses on the sensitivity of the value of its assets, liabilities and revenues to changes in interest rates. Internet banking may attract deposits, loans and other relationships from a larger pool of possible customers than other forms of marketing. Greater access to customers who primarily seek the best rate or term reinforces the need for managers to maintain appropriate asset/liability management systems, which should include the ability to react quickly to changing market conditions.

Interface testing

A testing technique that is used to evaluate output from one application, while the information is sent as input to another application

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Internal control

The policies, procedures, practices and organizational structures designed to provide reasonable assurance that business objectives will be achieved and that undesired events will be prevented or detected and corrected.

Internal control structure

The dynamic, integrated processes, effected by the governing body, management and all other staff, that are designed to provide reasonable assurance regarding the achievement of the following general objectives:
Effectiveness, efficiency and economy of operations
Reliability of management
Compliance with applicable laws, regulations and internal policies

Management’s strategies for achieving these general objectives are affected by the design and operation of the following components:
Control environment
Information system
Control procedures

Internal penetrators

Authorized users of a computer system who overstep their legitimate access rights. This category is divided into masqueraders and clandestine users.

Internal storage

The main memory of the computer’s central processing unit

Internet

1) Two or more networks connected by a router
2) The world’s largest network using TCP/IP protocols to link government, university and commercial institutions

Internet banking

Use of the Internet as a remote delivery channel for banking services. Services include the traditional ones, such as opening an account or transferring funds to different accounts, and new banking services, such as electronic bill presentment and payment (allowing customers to receive and pay bills on a bank’s web site).

Internet Engineering Task Force (IETF)

The Internet standards setting organization with affiliates internationally from network industry representatives. This includes all network industry developers and researchers concerned with evolution and planned growth of the Internet.

Internet Inter-ORB Protocol (IIOP)

A protocol developed by the object management group (OMG) to implement Common Object Request Broker Architecture (CORBA) solutions over the World Wide Web. CORBA enables modules of network-based programs to communicate with one another. These modules or program parts, such as tables, arrays, and more complex program subelements, are referred to as objects. Use of IIOP in this process enables browsers and servers to exchange both simple and complex objects. This significantly differs from HTTP, which only supports the transmission of text.

Internet packet (IP) spoofing

An attack using packets with the spoofed source Internet packet (IP) addresses. This technique exploits applications that use authentication based on IP addresses. This technique also may enable an unauthorized user to gain root access on the target system.

intranet

A private network that uses the infrastructure and standards of the Internet and World Wide Web, but is isolated from the public Internet by firewall barriers.

Intrusion

Any intentional violation of the security policy of a system

Intrusion detection

The process of monitoring the events occurring in a computer system or network, detecting signs of security problems

Intrusive monitoring

In vulnerability analysis, gaining information by performing checks that affects the normal operation of the system, even crashing the system

IP (Internet protocol)

Specifies the format of packets and the addressing scheme

IPSec (Internet protocol security)

A set of protocols developed by the IETF to support the secure exchange of packets

Irregularities

Intentional violations of established management policy or regulatory requirements. Deliberate misstatements or omissions of information concerning the area under audit or the organization as a whole; gross negligence or unintentional illegal acts.

ISO17799

An international standard that defines information confidentiality, integrity and availability controls

ISP (Internet service provider)

A third party that provides organizations with a variety of Internet, and Internet-related services

IT governance

A structure of relationships and processes to direct and control the enterprise in order to achieve the enterprise's goals by adding value while balancing risk versus return over IT and its processes

Glossary of IT Terms

Term

Definition

Job control language (JCL)

A language used to control run routines in connection with performing tasks on a computer

journal entry

A debit or credit to a general ledger account. See also manual journal entry.

Judgment sampling

Any sample that is selected subjectively or in such a manner that the sample selection process is not random or the sampling results are not evaluated mathematically

K 

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Glossary of  IT Terms

Term

Definition

L2F (Layer 2 forwarding)

A tunnelling protocol developed by Cisco Systems to support the creation of VPNs

L2TP (Layer 2 tunneling protocol)

An extension to PPP to facilitate the creation of VPNs. L2TP merges the best features of PPTP (from Microsoft) and L2F (from Cisco).

Latency

The time it takes a system and network delay to respond. System latency is the time a system takes to retrieve data. Network latency is the time it takes for a packet to travel from source to the final destination.

LDAP (Lightweight Directory Access Protocol)

A set of protocols for accessing information directories. It is based on the X.500 standard, but is significantly simpler.

Leased lines

A communication line permanently assigned to connect two points, as opposed to a dial-up line that is only available and open when a connection is made by dialing the target machine or network. Also known as a dedicated line.

legal risk

Is the risk to earnings or capital arising from violations of, or nonconformance with, laws, rules, regulations, prescribed practices or ethical standards. Banks are subject to various forms of legal risk. This can include the risk that assets will turn out to be worth less or liabilities will turn out to be greater than expected because of inadequate or incorrect legal advice or documentation. In addition, existing laws may fail to resolve legal issues involving a bank; a court case involving a particular bank may have wider implications for banking business and involve costs to it and many or all other banks; and, laws affecting banks or other commercial enterprises may change. Banks are particularly susceptible to legal risks when entering new types of transactions and when the legal right of a counter-party to enter into transactions is not established.

Librarian

The individual responsible for the safeguard and maintenance of all program and data files

Limit check

Tests of specified amount fields against stipulated high or low limits of acceptability. When both high and low values are used, the test may be called a range check.

Link editor (linkage editor)

A utility program that combines several separately compiled modules into one, resolving internal references between them

liquidity risk

Is the risk to earnings or capital arising from a bank’s inability to meet its obligations when they come due, without incurring unacceptable losses. Internet banking may increase deposit volatility from customers who maintain accounts solely on the basis of rate or terms.

Local area network (LAN)

A communication network that serves several users within a specified geographic area. It is made up of servers, workstations, a network operating system and a communications link. Personal computer LANs function as distributed processing systems in which each computer in the network does its own processing and manages some of its data. Shared data are stored in a file server that acts as a remote disk drive to all users in the network.

Local loop

The communication lines that provide connectivity between the telecommunications carrier’s central office and the subscriber’s facilities

Log

To record details of information or events in an organized record-keeping system, usually sequenced in the order they occurred

Logical access controls

The policies, procedures, organizational structure and electronic access controls designed to restrict access to computer software and data files

Logoff

Disconnecting from the computer

Logon

The act of connecting to the computer. It typically requires entry of a user ID and password into a computer terminal.

Logs/Log file

Files created specifically to record various actions occurring on the system to be monitored, such as failed login attempts, full disk drives and e-mail delivery failures

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Glossary of  IT Terms

Term

Definition

Machine language

The logical language a computer understands

Magnetic card reader

A card reader that reads cards with a magnetizable surface on which data can be stored and retrieved

Magnetic ink character recognition (MICR)

Used to electronically input, read and interpret information directly from a source document; requires the source document to have specially-coded magnetic ink typeset

Management information system (MIS)

An organized assembly of resources and procedures required to collect, process and distribute data for use in decision making

Man-in-the-middle attack

An attack strategy in which the attacker intercepts the communications stream between two parts of the victim system and then replaces the traffic between the two components with the intruder’s own, eventually assuming control of the communication

manual journal entry

A journal entry entered at a computer terminal. Manual journal entries can include regular, statistical, inter-company and foreign currency entries

Mapping

Diagramming data that are to be exchanged electronically, including how it is to be used and what business management systems need it. It is a preliminary step for developing an applications link. (Also see application tracing and mapping.)

Masking

A computerized technique of blocking out the display of sensitive information, such as passwords, on a computer terminal or report

Masqueraders

Attackers that penetrate systems by using user identifiers and passwords taken from legitimate users

Master file

A file of semipermanent information that is used frequently for processing data or for more than one purpose

Materiality

An auditing concept regarding the importance of an item of information with regard to its impact or effect on the functioning of the entity being audited. An expression of the relative significance or importance of a particular matter in the context of the organization as a whole.

Memory dump

The act of copying raw data from one place to another with little or no formatting for readability. Usually, dump refers to copying data from main memory to a display screen or a printer. Dumps are useful for diagnosing bugs. After a program fails, one can study the dump and analyze the contents of memory at the time of the failure. Dumps are usually output in a difficult-to-read form (that is, binary, octal or hexadecimal), so a memory dump will not help unless each person knows exactly for what to look.

Message switching

A telecommunications traffic controlling methodology in which a complete message is sent to a concentration point and stored until the communications path is established

Microwave transmission

A high-capacity line-of-sight transmission of data signals through the atmosphere which often requires relay stations

Middleware

Another term for an application programmer interface (API). It refers to the interfaces that allow programmers to access lower- or higher-level services by providing an intermediary layer that includes function calls to the services.

Misuse detection

Detection on the basis of whether the system activity matches that defined as bad

Modem (modulator-demodulator)

Connects a terminal or computer to a communications network via a telephone line. Modems turn digital pulses from the computer into frequencies within the audio range of the telephone system. When acting in the receiver capacity, a modem decodes incoming frequencies.

Modulation

The process of converting a digital computer signal into an analog telecommunications signal

Monetary unit sampling

A sampling technique that estimates the amount of overstatement in an account balance

Monitor

Any information collection mechanism utilized by an intrusion detection system

Monitoring policy

The rules outlining the way in which information is captured and interpreted

Multiplexing

The transmission of more than one signal across a physical channel

Multiplexor

A device used for combining several lower-speed channels into a higher-speed channel

Mutual takeover

A fail-over process, which is basically a two-way idle standby: two servers are configured so that both can take over the other node’s resource group. Both must have enough CPU power to run both applications with sufficient speed, or performance losses must be taken into account expected until the failed node reintegrates. This also works nicely in three or more node configurations.

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Glossary of  IT Terms

Term

Definition

NAT (Network Address Translation)

An Internet standard that allows a network to use one set of IP addresses for internal traffic and a second set of addresses for external traffic. The server, providing the NAT service, changes the source address of outgoing packets from the internal to the external address and reverses it for packets returning.

Netware

A popular local area network operating system developed by the Novell Corp.

Network

A system of interconnected computers and the communications equipment used to connect them

Network administrator

The person responsible for maintaining a LAN and assisting end users

Network hop

An attack strategy in which the attacker successively hacks into a series of connected systems, obscuring his/her identify from the victim of the attack

Node

Point at which terminals are given access to a network

Noise

Disturbances, such as static, in data transmissions that cause messages to be misinterpreted by the receiver

Non-intrusive monitoring

In vulnerability analysis, gaining information by performing standard system status queries and inspecting system attributes

nonrepudiable trnasactions

Transactions that cannot be denied after the fact

Nonrepudiation

The assurance that a party cannot later deny originating data, that it is the provision of proof of the integrity and origin of the data which can be verified by a third party. Nonrepudiation may be provided by a digital signature.

Normalization

The elimination of redundant data

Numeric check

An edit check designed to ensure the data in a particular field is numeric

   

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